Jennuine Fitness Shipping Policy

At Jennuine Fitness, we aim to provide our customers with fast, reliable, and affordable shipping to ensure you receive your products in a timely manner. Below, you will find important details about our shipping process, depending on the region and the warehouse your order will be shipped from.


Shipping Locations

Jennuine Fitness products are shipped from two primary locations:

  1. Amazon Warehouse (United States)
  2. Amazon Warehouse (Spain, Europe)

Shipping Regions & Expected Delivery Times

1. Orders Shipped from Amazon Warehouse (United States)

If your order is sent from our Amazon Warehouse, the delivery times are as follows:

  • United States:
    • Standard Shipping: 3-5 business days
    • Expedited Shipping: 1-2 business days
  • Canada:
    • Standard Shipping: 7-10 business days
    • Expedited Shipping: 3-5 business days
  • Mexico:
    • Standard Shipping: 8-12 business days
    • Expedited Shipping: 4-6 business days
  • International Orders (outside North America):
    • Standard Shipping: 12-20 business days
    • Expedited Shipping: 6-8 business days (availability depends on the destination country)

2. Orders Shipped from Spain Warehouse (Europe)

For orders shipped from our Spain Warehouse, the delivery times are as follows:

  • Spain:
    • Standard Shipping: 2-4 business days
    • Expedited Shipping: 1-2 business days
  • European Union (EU) Countries:
    • Standard Shipping: 3-7 business days
    • Expedited Shipping: 2-4 business days
  • United Kingdom:
    • Standard Shipping: 5-10 business days
    • Expedited Shipping: 3-6 business days
  • Outside Europe (International Orders):
    • Standard Shipping: 10-20 business days
    • Expedited Shipping: 7-12 business days (availability depends on the destination country)

Order Processing Times

  • All orders are processed within 1-2 business days (Monday through Friday, excluding holidays).
  • Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Costs

  • Shipping costs are calculated based on the destination, the size and weight of the package, and the selected shipping method. Shipping fees will be displayed during checkout.
  • Free standard shipping is available for orders over a certain amount (specific thresholds may vary by region and will be displayed during checkout).

Customs and Import Duties

  • For international orders, customs or import duties may apply based on the destination country. These fees are the customer’s responsibility and will not be covered by Jennuine Fitness.
  • Please check with your local customs office for details on potential charges.

Important Notes

  • Delivery times may vary depending on remote areas, unforeseen delays with carriers, or extreme weather conditions.
  • If your order hasn’t arrived within the expected time frame, please contact our customer support team for assistance.
  • Some shipping restrictions may apply for products sent to certain countries or regions. In such cases, you will be notified during checkout.

Contact Us

For further inquiries about shipping or issues with your order, please don’t hesitate to reach out to our customer service team via email at [email protected] or by using the contact form on our website.

Thank you for choosing Jennuine Fitness!